AlienCloud PBX for SMEs
AlienCloud PBX for SME Communications
AlienCloud PBX offers SMEs essential features like call recording, extensions, and call forwarding. Stay connected with our mobile/desktop apps and IP phone compatibility. Managed by AlienVoIP experts, enjoy quick setup and reduced costs. Switch to AlienCloud PBX for simplicity, efficiency, and affordability today!
Advantages of AlienCloud PBX
AlienCloud PBX provides a cost-effective, hassle-free telephony solution with seamless scalability, advanced call analytics, and efficient communication management, all without requiring onsite equipment.
No Equipment Purchase Necessary
AlienCloud PBX operates in the cloud, removing the need for onsite equipment. With just an internet connection and a computer or phone, you can efficiently manage your office calls.
Save on Maintenance Costs
Our AlienVoIP experts take care of installation and maintenance, keeping your telephone system in peak condition. This allows you to save on maintenance staffing costs and allocate resources to other areas of your business.
Manpower Savings
With AlienCloud PBX, staffing for PBX management is no longer a concern. Forget the hassle of replacing staff or handling absent vendors. Focus more on your business and less on your infrastructure.
Advanced Call Detail Record Analysis
Effortlessly access and analyze call detail records from your PC. Monitor the number of office calls, identify missed calls, minimize call waiting times, and strengthen customer relationships.
Seamless Call Transferring
With Cloud PBX, you can easily communicate across all branches, enabling smooth call transfers to any location within your network.
Scalable Solutions
Effortlessly add or remove phone lines without the need for physical upgrades. AlienCloud PBX grows with your business, adapting to your needs easily.
Feature-Rich Platform
Experience a full suite of communication features with AlienCloud PBX, including call routing, voicemail, and call forwarding, all tailored to boost your operational efficiency.
High-Quality Service at Competitive Prices
AlienVoIP has delivered dependable VOIP and telephony services at competitive prices, offering your business a high-quality system you can rely on.
Business Advantage
AlienCloud PBX operates in the cloud, removing the need for onsite equipment. With just an internet connection and a computer or phone, you can efficiently manage your office calls.
Our AlienCloud PBX Plan
AlienCloud PBX offers tailored solutions for businesses: the SME package delivers essential features for small to medium enterprises, while AlienCloud PBX SCALE caters to Contact Centers with advanced CRM integration and enhanced communication features.
- Designed for SMEs and small businesses.
- Includes essential Cloud PBX features such as call recording, extensions, call forwarding and transfers.
- Compatible with mobile and desktop apps as well as IP phones.
- Managed by the AlienVoIP Professional Team.
- Managed through a web browser.
- Quick and easy setup.
- Reduces Operational costs.
*Include AlienVoIP SIP Trunk and DID Service (T&C Applies)
- Contact Centers and Telemarketing, supporting both inbound and outbound call requirments.
- Offers a broad array of Cloud PBX capabilities and features.
- Integrates with CRM systems.
- Includes multiple SIP trunks on a single cloud platform.
- Provides comprehensive reporting and analytics.
- Features a multi-layered IVR menu.
- Sends event and alert notifications via email and supports instant messaging.
*Require AlienVoIP SIP Trunk subscription for AlienCloud PBX SCALE (T&C Applies).
AlienCloud PBX SME Plan
AlienCloud PBX SME-4
RM89 / month
- Up to 4 Extensions
- 1 DID (1 Incoming Channel)
- 2 Concurrent Calls
- 300 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-8
RM149 / month
- Up to 8 Extensions
- 1 DID (2 Incoming Channels)
- 4 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-16
RM199 / month
- Up to 16 Extensions
- 1 DID (4 Incoming Channels)
- 8 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
AlienCloud PBX SME-24
RM249 / month
- Up to 24 Extensions
- 1 DID (4 Incoming Channels)
- 12 Concurrent Calls
- 500 Minutes Outbound Call
- 300MB Call Recording Storage
- 1 Month Advance Deposit
Terms & Conditions
- Subject to 6% SST
- One Time Activation RM100
- Include Remote Setup and Remote Training Session
- On-site setup and training subject to service charges
- MY DID number is assigned randomly and subject to approval
- Require Business Registration Forms, Director I/C or Passport, Company Address Verification
- Additional inbound channel or DID number RM10/month
- Free call minutes applicable to Malaysia Mobile and Nationwide only
- Outbound charges is separately after exceeding Free Mins
- Malaysia Local & Mobile: as low as RM0.90/min (***)
- IDD call charges separately
- Additional Call Recording 1 GB storage @ RM50/month
AlienCloud PBX SCALE Plan
AlienCloud PBX SCALE-10
RM119 / month
- 10 Extensions
- 4 Concurrent Calls
- 500 Minutes Call Recording
AlienCloud PBX SCALE-20
RM199 / month
- 20 Extensions
- 8 Concurrent Calls
- 500 Minutes Call Recording
AlienCloud PBX SCALE-30
RM299 / month
- 30 Extensions
- 12 Concurrent Calls
- 500 Minutes Call Recording
AlienCloud PBX SCALE-40
RM389 / month
- 40 Extensions
- 16 Concurrent Calls
- 500 Minutes Call Recording
Additional Features
- Complete Inbound Call Center Solution
- Operator Panel, Wallboard
- Linkus Chat
- Linkus UC Clients Desktop (Web browser, Windows and Mac softphone)
- Linkus UC Clients Mobile (iOS and Android App)
- Insightful call reports (graphs / charts)
Terms & Conditions
- Subject to8% SST
- **Minimum 12 months subscription with Advance payment
- **One Time Activation RM300
- **Include Remote Setup and Remote Training Session
- **On-site setup and training subject to service charges
- MY DID number is assigned randomly and subject to approval
- **Required Business Registration Forms, Director I/C or Passport, Company Address Verification
- Free call minutes applicable to Malaysia Mobile and Nationwide only
- **IDD call charges separately
- Additional inbound channel or DID number RM10/month
- Additional 10,000 minutes Call Recording RM80/month
- Outbound call charges is separately in Prepaid Basis
- Malaysia Local & Mobile: as low as RM0.80/min (***)
Benefits of AlienCloud PBX
Connecting to SIP Trunks
Effortlessly make and receive calls across multiple devices, including mobile phones, IP phones, laptops, and softphones. Enjoy carrier-grade call quality while saving up to 50% on costs.
Call Routing
Customize rules for each extension according to specific availability and preferences. Ensure incoming calls are routed to the right destination.
DID (Direct Inward Dialing)
Create a local presence anywhere with a local phone number that forwards directly to your PBX system. Gain the advantages of a local presence without the need to be physically in that location.
IVR (Interactive Voice Response)
Tailor voice responses to efficiently route incoming calls to the correct person or department. Deliver a seamless experience by guiding callers to the right destination from the outset.
Reach Out to us for 40 or More Extensions of AlienCloud PBX SCALE!
Explore our scalable plans today. Enjoy effortless call management, seamless CRM integration, and powerful analytics. Upgrade now and reach out to us for customized solutions beyond 40 extensions.