AlienCloud PBX
Cloud-based PBX for office communication, extensions, call forwarding and online management — no on-site server needed.
Malaysia Telecommunication Services
WEB ASP
WEB ASP
SDN BHD
MCMC ASP licensed provider delivering Cloud PBX, IPPBX, SIP Trunk, WhatsApp Business API and complete business communication solutions across Malaysia.
MCMC ASP License Holder
Licensed provider for Malaysia business communication.
Cloud & On-Premise PBX
Hosted Cloud PBX and IP-PBX for different operating models.
SIP Trunk & Voice Connectivity
Business phone system support and call handling workflows.
KL · Penang · Johor Bahru
Sales and support contact points for Malaysian businesses.
Telecommunication Services for Business
Structured communication solutions for offices, SMEs, call centres and teams that require reliable voice connectivity and practical support.
IPPBX Solutions
On-premise IPPBX packages for businesses that need local phone system control, office integration and dependable performance.
SIP Trunk
SIP trunk services for voice connectivity between PBX systems and telecommunication networks.
Call Centre Solutions
AlienCloud PBX SCALE and call handling features for customer service, telemarketing and business support teams.
WhatsApp Business API
Business messaging for OTP/TAC, rich media, automation, CRM integration and multi-agent customer communication.
Corporate Communication Capabilities
Consultation, setup, migration, integration and support for practical business telephony across the PBX and AlienVoIP ecosystem.
Call Flow Design
Plan IVR, extensions, department routing, voicemail, queue handling and call recording based on how the business handles enquiries.
Office, Branch & Mobile Users
Support communication across office users, branches, remote staff and mobile teams with softphone and extension options.
Deployment & Support
Business phone projects include consultation, installation, configuration, migration, integration, testing and support handover.
Dedicated Solutions
Choose the area closest to your current communication requirement.
Cloud PBX
Hosted PBX for flexible extensions, remote users and easier phone system management.
View Cloud PBXIP-PBX
On-premise PBX for businesses that want local control and direct system ownership.
View IP-PBXBusiness Phone System
Plan IVR, routing, extensions, softphones and call workflows for offices and branches.
View Phone SystemsWhatsApp Business API
Customer messaging for opted-in notifications, support conversations, automation and API-driven workflows.
View WhatsApp APICall Centre Solutions
Advanced queue management, call recording, reporting and CRM integration for support and telemarketing teams.
View Call Centre
Compliance-Aware Provider
Built for Practical Business Communication
WEB ASP SDN BHD supports Malaysian businesses with telecommunication services that are clear, scalable and suitable for compliance-conscious customers.
- Licensed Application Service Provider positioning for Malaysian business communication needs.
- Cloud PBX and IPPBX options for different office environments.
- Support for SIP trunking, call routing, extensions and business phone system requirements.
- Contact options through Kuala Lumpur, Penang and Johor Bahru sales and support locations.
Why Choose WEB ASP SDN BHD
Corporate communication services should be easy to understand, easy to manage and supported by a provider that knows business phone systems.
MCMC ASP License Holder
WEB ASP SDN BHD is positioned as a licensed ASP provider in Malaysia for telecommunication-related services.
Flexible PBX Options
Choose cloud PBX or on-premise IPPBX packages depending on office needs, control and scalability requirements.
Business-Focused Support
Solutions are presented for offices, SMEs, call centres and teams that depend on reliable communication workflows.
Platform & Device Ecosystem
Yealink IP phones, Yeastar PBX systems, 3CX and Asterisk workflows supported.
Featured Packages
Cloud PBX and IPPBX packages designed for Malaysian SMEs, offices and call centres.
AlienCloud PBX SME
For small businesses that need call recording, extensions, call forwarding, online management and quick setup.
- Starts from RM89 / month
- Up to 4 extensions
- 1 DID and 2 concurrent calls
- 300MB call recording storage
AlienCloud PBX SCALE
For call centres and telemarketing teams needing advanced call handling, CRM integration, IVR and reporting.
- Starts from RM119 / month
- 10 extensions
- 4 concurrent calls
- Multi-layered IVR support
IPPBX Office Packages
On-premise PBX bundles with P520 IP-PBX, Yeastar module, VOPTech gateway and Yealink SIP phone options.
- Basic, Basic Plus and Basic Pro options
- 3-year warranty on selected PBX & phones
- Setup and installation quoted separately
Devices & Accessories
IP PBX & Phone Accessories
Browse compatible IP PBX and phone accessories for your business communication setup.
Ready to Discuss a Business Communication Requirement?
Send an enquiry or contact the team through WhatsApp for product, package or service information.
Common Questions
Quick answers to help business customers understand the right direction before contacting the team.
Cloud PBX or IP-PBX?
Cloud PBX is hosted and easier for remote or growing teams. IP-PBX is on-premise and suitable when the business prefers local system ownership.
Do I need SIP trunk?
SIP trunk is relevant when a compatible PBX system needs IP-based voice connectivity for business calling.
Can this support call centre users?
Call centre workflows can include queue handling, call routing, recording, reporting and agent softphone options depending on the selected setup.